Accessibility/Language Access
Our Commitment to Accessibility
The Nevada DMV is committed to providing accessible services, facilities and communication tools to all Nevada residents, including individuals with disabilities and people that speak different languages.
Following is information about the accessibility features and services available in DMV offices and this website.
Language Access Plan
DMV maintains an active Language Access Plan to ensure individuals with Limited English Proficiency (LEP) receive equal, timely, and meaningful access to all licensing, registration, and driver education services.
Language Access Plan Coordinator
Margie White
555 Wright Way
Carson City, NV 89711
Email
Website Accessibility Features
Screen Reader Compatible
The DMV website is designed to work with commonly used screen readers, including NVDA, JAWS, and VoiceOver. Users can navigate content using headings, landmarks, links, and lists. Browser-based text-to-speech tools may also be used.
Keyboard Navigation
All website functions can be accessed using only a keyboard, without requiring a mouse
Legible Fonts
Clear, legible fonts are used throughout the site with appropriate sizing and spacing to support readability.
High Contrast Colors
Thes DMV website uses high-contrast color combinations that meet WCAG AA standards for accessibility, making content easier to read for users with low vision or color blindness.
Alternative Text for Images
Informational images include descriptive alternative text so screen reader users can understand their purpose and content.
Closed Captions
All video content includes closed captions. Captions can be turned on or off using video player controls.
Driver's License & ID Card Accessibility
Knowledge Tests
Available in audio format, multiple languages, and with extended time accommodations for individuals with learning disabilities.
Behind-the-Wheel Tests
Accommodations available for drivers with disabilities, including modified vehicles and specialized equipment.
Medical Review Unit
Specialized review for customers with medical conditions that may affect their driving ability. Confidential consultations available.
Disabled Person Parking Placards
Available for eligible individuals with mobility limitations. Applications can be completed at any DMV office or online. See more here.
DMV Office Accessibility Services
Assistance Services
- DMV staff are available to provide assistance with completing forms, navigating the office, and accessing services. Please notify staff upon arrival if you need assistance.
- Accessible parking spaces at all DMV locations.
- Accessible restrooms.
- Service animals welcome.
Communication Assistance
- Sign language interpreters available upon request (48-hour advance notice preferred).
- Assistive listening devices available at select locations.
- Written communication options for customers who are deaf or hard of hearing.
- Video remote interpreting (VRI) services at major offices.
Vision Services
- Large print forms and materials available.
- Staff assistance with reading and completing documents.
- Audio-based knowledge tests available.
- Magnification devices available upon request.
Alternative Document Formats
DMV publications and forms are available in alternative formats including large print, audio, and electronic formats. Contact us to request materials in an accessible format.
UbiDuo Machines
- Portable, wireless communication device.
- Equipped with two display screens and two keyboards.
- Does not require internet or WiFi access.
Language Link
- Interpretation services.
- Offered in more than 240 languages.
- Available 24 hours a day, 7 days a week.
- Primarily used in the DMV Contact Center where a "live" translator will connect to the call.
iSpeak Cards
- Notifies employees of additional translation help a customer may require.
Resources and Support
Shortcut Keys for Basic Navigation
Note: Shortcuts may vary slightly by browser and operating system.
Required Keyboard Navigation (Website Accessibility)
| Keyboard Shortcut | Action |
|---|---|
| Tab | Move focus forward through interactive elements |
| Shift + Tab | Move focus backward through interactive elements |
| Enter | Activate links and buttons |
| Spacebar | Activate buttons and checkboxes |
| Arrow Keys | Navigate menus and selection controls |
| Escape | Close dialogs, menus, and pop-ups |
For complete shortcut list, visit ada.gov or download Keyboard Shortcuts
Keyboard ShortcutsBrowser-Specific Shortcut Keys
- Google Chrome: Chrome Keyboard Shortcuts
- Microsoft Edge: Edge Keyboard Shortcuts
- Safari: Safari Keyboard Shortcuts
- Internet Explorer 11: IE 11 Keyboard Shortcuts
- Firefox: Firefox Keyboard Shortcuts
Screen Reader Shortcut Keys
Additional Resources
- State of Nevada ADA Information: ada.gov
- State of Nevada Equal Employment Opportunity: hr.nv.gov
- Nevada Disability Advocacy & Law Center:
(702) 257-8150
- Nevada Relay Service: (TTY): 711
- Governor's Council on Developmental Disabilities:
(775) 684-8619
- U.S. Department of Justice ADA Information ada.gov
- U.S. Access Board access-board.gov
- Nation Council on Disability ncd.gov
Contact Accessibility Services, Provide Feedback or File a Complaint
The DMV is dedicated to providing an inclusive and accessible experience for all. If you encounter any accessibility barriers or have suggestions for improvement, please reach out to the DMV Accessibility Services team using the contact information below. Your feedback is invaluable in helping us enhance the DMV's services.
If you or someone you know believes they have experienced discrimination, you may submit a written complaint. Complaints can be filed by individuals with or without a disability under the Americans with Disabilities Act (ADA).
Nevada DMV - Accessibility Services
555 Wright Way
Carson City, NV 89711
For Nevada DMV Employees
Employees with concerns regarding ADA issues should contact their agency Human Resource or Personnel representative or file a complaint online through the state Division of Human Resource Management .